Office Information
 Office Location:
2815 South Pennsylvania Avenue
Suite 204
Lansing Medical Office Center Building
Lansing, Michigan 48910
T: (517) 267-0200
F: (517) 267-1877
Please click on the map for driving directions from Google Maps.
Office Hours:
8:00am - 5:00pm
Monday - Friday
Appointments:
Please call the office to make an appointment in advance. If you are unable to keep your appointment, please call us as far in advance as possible so we may use that time to see another patient in need of care. We make a sincere effort to adhere to our appointment schedule and appreciate your patience if we are late due to emergencies or hospital surgery.
Phone Calls:
When you call and request to speak to the doctor or physician assistant, we will do our best to return your call the same day. We try not to interrupt regular office patient care with non-emergency phone calls. We return emergency calls immediately, and other calls as soon as possible.
Insurance Information:
Please recognize that as the patient, you are the person ultimately responsible for the payment of your bill, regardless of your insurance status. As a service to our patients, we are happy to submit insurance claims.
One or all of the doctors participate in a number of insurance plans, including Medicare, Physicians Health Plan, M-Care, Blue Care Network, Blue Preferred Plan, and Blue Preferred Plus, to name a few. Call us if you have questions regarding our participation with your plan. It is your responsibility to advise us of any requirements of your policy for prior authorization, pre-certification, or a second opinion. When a plan requires you to be referred by your primary physician, it is your responsibility to bring this written referral or authorization with you to your visit.
In cases of liability or workers compensation, we do not consider the existence of ongoing legal action a valid reason for delaying payment of your account. The patient or their guardian is responsible for prompt payment of bills regardless of litigation that may be simultaneously occurring. When payment is received for services, we promptly fulfill our responsibility to provide your attorney with information about your treatment.
Emergency Situations:
Should you have an emergency after hours, you may call (517) 483-7186 at any time. Your message will be relayed to your doctor or the physician on call. Alternatively, you should call 911, and if possible, ask to be taken to Ingham Regional Medical Center's emergency room.
Forms:
Please visit our Patient Forms page for a complete list of forms. Please click here for our Notice of Privacy Practices.
Billing:
We will submit your insurance claim. If you have copays and/or deductibles, please pay at the time of your office visit. If you have no insurance, payment will be expected at the time of your office visit. Payment or a deposit may be requested in advance of elective surgery if no insurance coverage is available for the service.
We accept cash, checks, and credit cards for your convenience.
If desired, we will discuss charges and establish payment plans on an individual basis. We do not want our patients to feel their medical care will create an undue hardship for them. No one will be denied needed care because of inability to pay. However, patients who disregard bills or make no effort to discuss their circumstances will be held completely responsible. In such cases, we may be obligated to turn over the account to a collection agency. To avoid such problems, simply be forthcoming about your situation, and ask for individual consideration if you need it. The billing department is extension 202.
Fees:
You will find that our office and surgical fees are similar to those charged by other orthopedic and joint reconstruction specialists located in this area of the country.
Prescriptions & Renewals:
Please call or ask for prescription renewals as early in the day as possible during regular office hours. Have the pharmacy phone number available when you call. Please understand that requests for narcotic pain medication renewals may not be granted after hours if the physician on call does not know your case. That could mean a trip to the emergency room for an evaluation prior to having your medication filled if you cannot wait until the next business day. Please call during office hours to save yourself this inconvenience.
Your Visit:
If you have x-rays or other studies or records which you believe would be helpful in understanding your condition, please bring them with you. Also bring the name and address of your referring physician so we can keep him or her advised of your condition.
You will receive pre-registration forms by mail in advance of your appointment. Please fill these out before your appointment. It will speed your visit, and ensure that we have all the information necessary to give you the best care possible. The information you give to us is confidential and will not be released to anyone without your written authorization.
Please be certain to bring to your appointment all the items in the following check list that apply to you:
- Information sent by us completed
- Insurance cards
- Drivers license
- Pertinent information from your referring physician
- Recent x-rays—including bone scans, CT scans, MRI scans, arthrograms, or EMGs
- Written referral voucher from your primary physician (if this is your insurance requirement)
- Workers compensation, No Fault (auto accident) Second Opinion Evaluation, and legal problems MUST have a written authorization from the third party responsible for paying your bill, if you are not prepared to pay personally.
- A family member or friend that you wish to be informed about your condition.
On your arrival, our receptionist will register you at the front desk. Kindly give us 24 hours notice for any cancellations and we will be happy to reschedule your visit.
We respect your time and will be as efficient as possible in completing your thorough exam. Our office has x-ray facilities if films are needed for a complete evaluation. The length of your visit depends on the complexity of your case as well as the complexity of others that are being seen that day. An initial complete evaluation may take from one to three hours.
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